The immersive Phantom of the Opera experience on West 57th Street, guide and all.
The Immersive Phantom of the Opera Experience · Latest update: September 8, 2026
I created this guide so Phans have a central place for accurate, helpful information. This is based on all publicly available information; I do not provide inside info, so please don't DM me asking for non-public details. It is completely unofficial and not affiliated with Masquerade. Official sources are masqueradenyc.com and info@masqueradenyc.com. I also co-host the Between Two Phans podcast, where we talk about every Phantom production. Listen on YouTube or wherever you get your podcasts.
Masquerade NYC — 218 West 57th Street. Run time: 2 hours, 15 minutes with no intermission. Tuesday through Sunday (matinees Saturday & Sunday, dark Monday). All performances are 13+, with under-16s accompanied by an adult. The show itself is the same at matinees and evenings, but the experience around it is not: matinees are usually cheaper (roughly $200 against $300), run heavier on covers, and get the rooftop track far less often. Open run, extended for a sixth time and now playing through January 31, 2027.
Ask the Opera Ghost to plan your night Tell it when you're going and who's coming; it picks a pulse, plans the outfit and sorts the tickets. Two answers free.
Downscales since 2/1/2026: cutting of lair candles, elimination of one role in the carnival, and elimination of the Don Juan cards (since reinstated). The elimination of a second carnival character weakens the scene. Other downsizing rumors are just rumors; the remaining changes are fine.
Mid-May 2026: the fire breather dropped out of the carnival, reportedly over air quality rather than anything permanent. Joseph Kerr is still billed on the cast sheet, so the role has not been cut — it is just not being performed at the moment.
August 2026: a wave of turnover around August 2. Hugh Panaro's summer run as the Pulse 3 Phantom ended (he did not play his final scheduled show; Jeremy Stolle went on), and Quentin Earl Darrington is back in the Pulse 3 track. Francisco J. Gonzalez (Raoul, Pulses 2 and 5) left the same night and Saman de Silva took over those tracks in early August. Nicole J. Ferguson (Carlotta) and swing Olivia Tarchick also left on August 2, and Eryn LeCroy's last show as the Pulse 1 Christine was August 14, with Claire Leyden moving into that slot. New faces: understudy Deven Kolluri debuted August 4 and has since been on at 7:15 and 8:15 (Pulses 2 and 6), then took Pulse 3 opposite Francesca Mehrotra for roughly a week and a half through 7 September. Addie Morales is back as the Pulse 6 Christine, confirmed 8/19, and appears as Meg in Pulse 5, Mark Banik is now covering the Phantom, and both Phumzile Sojola (known to fans as "Puma," covering Phantom and Piangi) and Baby Byrne (Carlotta and Giry) are back to cover. Austin Colby has departed but still pops in to cover.
8/2/2026 — the Mirror Bride track has been cut. The Mirror Groom now dances with Madame Giry and a mannequin instead. If this is your first time seeing the show, you would not know anything was missing. If you have seen it before, you will notice the absence of the dance duet, and that the dancer is gone from the masquerade sequence as well.
3 September 2026 — a company overhaul. Playbill announced new casting: Travis Keith Battle and Joe Caskey join as Raouls, Nick Cartell as a Phantom, Noah Lytle as a Young Phantom, with Jordan Goodsell and Annie Sherman in the ensemble. Addie Morales (Christine) and Phumzile Sojola (Piangi) have re-joined. The Phantom is now shared by Cartell, Quentin Earl Darrington, Derrick Davis, Nicholas Edwards, Kyle Scatliffe and Ryan Vona; Christine by Morales, Haile Ferrier, Claire Leyden, Francesca Mehrotra, Riley Noland and Kaley Ann Voorhees; Raoul by Battle, Caskey and Dan Hoy. Gregory Lee Rodriguez and Saman de Silva are no longer listed as principal Raouls. Tia Karaplis is covering Christine across September and October. The run is booking through 31 January 2027.
Masquerade NYC is an immersive Off-Broadway reimagining of Andrew Lloyd Webber's The Phantom of the Opera. Instead of sitting in a traditional theater, only about 50–60 audience members enter the Phantom's world per show, moving through a multi-story environment that recreates locations from the Paris Opera House. You step inside the story, from the grand masquerade ball to the rooftop of the opera house and the Phantom's subterranean lair, with scenes unfolding all around you.
The production is directed by Tony Award winner Diane Paulus in collaboration with Andrew Lloyd Webber, who adapted his famous musical into an intimate immersive production that surrounds the audience with the music and action. Webber wrote new incidental music, and rumor has it he went room-to-room to adjust the EQ himself.
Masquerade began previews on July 31, 2025 and officially opened in New York on September 28, 2025, at 218 West 57th Street, a century-old French Renaissance-style building that once housed Lee's Art Shop. While it was announced as a six-week run, it was never intended to be limited. Tickets have been released in batches to ensure sellouts and longevity.
It is often compared to immersive shows like Sleep No More, but it offers a more linear, story-driven experience that is easier to follow than abstract dance theatre. It condenses and "remixes" the Phantom plot into a two-hour walkthrough, adding new scenes and backstory (such as an all-new carnival sequence) while trimming or rearranging other parts. All the iconic songs and moments are still present in some form, mostly via recorded orchestration with live vocals, experienced up close. You don't need to have seen Phantom before, but at least some familiarity (the soundtrack or the 2004 film) is helpful.
Masquerade is staged as a guided immersive journey rather than a conventional sit-down show. Attendees enter in small groups at assigned start times (called "pulses"), and each group is led room-to-room through elaborate sets. You won't have an assigned seat. You walk, stand, and occasionally sit as scenes play out around you. Performers may be inches away, and you might become part of the scene, for example being handed a rose to throw to Christine, or learning a simple dance to join in.
The running time is about 2 hours (often slightly over, up to ~2:15) with no intermission. Because groups enter every 15 minutes, multiple performances happen simultaneously in different parts of the building. You stay with your group and experience the full story in order.
Plan to arrive early. Check-in is thorough and latecomers are not admitted. Staff verify ID (all performances are 13+, under 16 with an adult; alcohol is served only to 21+), provide a wristband or hand stamp, and require you to check every bag — including small crossbodies and clutches — along with coats. Photography and recording are strictly prohibited; butlers place stickers over phone cameras and enforce a "phones silent and out of sight" rule.
Audience participation: You won't sing or speak lines, but you'll be an "extra." Madame Giry might address the crowd, the Phantom might brush past or whisper, and you could be asked to dance a few steps or hold a prop. A few lucky guests are handed letters written by the Phantom. If you receive one, you may keep it, but don't actively try to get one.
When the story ends, you're ushered out to the on-site bar and boutique. There is no curtain call. The evening transitions into a casual after-party atmosphere with themed cocktails and merch. On an ordinary evening people are usually ushered out around midnight; after a matinee it is the reverse, with last call closer to 5 PM. Much of the cast often comes out for a drink. Masquerade is as much an event as it is a show.
The one everybody asks about is the vinyl: the orchestral score, released 10 May 2026 at $75, sold in person only. There is no streaming release and no CD as of July, and it resells for around $300 on eBay, so if you want it, buy it while you are there. The rest of the boutique runs to a colour-changing mug, tote, hat, wax seal, stationery, pins, a poster, an umbrella, magnets, and hoodies around $100. Two things worth knowing: most other merch can be shipped if you email the box office, and because the Lake Bar opens to the public at 9:30pm you can buy merch without holding a show ticket at all.
Want to see how the whole thing flows? Here's my Guide to the Trailer:
Watch "Guide to the Trailer" on Instagram
A "pulse" is each staggered start time that launches a group into the show. Six pulses run each evening, typically at 7:00, 7:15, 7:30, 7:45, 8:00, and 8:15 PM (with Saturday/Sunday matinees around 1:00–2:15 PM mirroring the same pattern). Each pulse has its own cast for the principal roles, so six performances happen in rotation: six Phantom & Christine pairs and three Raouls simultaneously.
Casting below reflects August 22, 2026. Masquerade's lineup changes constantly — covers, vacation swings, and emergency go-ons are routine — so treat this as a snapshot and check the board at the theatre on your night.
Each team stays with their group for the entire journey. Supporting roles (Carlotta, Meg, Madame Giry, Piangi, the managers) are double-cast across pulses in a complex matrix. For example, the Meg in Pulse 1 is the Christine in Pulse 2. No two timeslots have exactly the same cast, so each Phantom brings a different flavor and tells a slightly different story. All the performers are top-notch. Masquerade is never exactly the same twice.
See the Pulse-Time Cast Matrix for the full table.
Five questions about what you want from a Phantom. It works out your pulse and your runner-up, and skips any you have already seen.
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Already seen any of these? Tap to skip them.
The list above tells you who's on. It doesn't tell you what they're like. My cast comparison does: a five-question picker that hands you a pulse based on what you want from your Phantom, your Christine, and your final lair (and skips the pulses you've already seen), full profiles of all six trios with my video reviews, a side-by-side grid, and a field guide to every Phantom and Christine understudy. Built from nearly thirty visits. Updated when casts change.
Videos on how the casting and pulses work:
Official email: boxoffice@masqueradenyc.com · Box office: 212-505-5666, Tuesday to Sunday, 1–6pm. Dress code and mask questions go to atelier@masqueradenyc.com.
Sold online via the official website and authorized partners (Telecharge), released in blocks. Performances often sell out quickly when sales are extended. This is an open run, not a limited run, but the show needs people to show up to stay running. If you're from out of town, relax — tickets will probably be available when you want to travel. If you're nearby, go now. Pricing moves around a lot. As of September 2026 the official site shows tickets from $199: weekend matinees roughly $199–$239, weekend evenings roughly $279–$309, and premium dates up to $499 and beyond (all plus fees). Check the current date rather than trusting any figure here. The experience is general admission. OG's List includes some lore-deepening and personal experiences for an extra $200. All performances are 13+, and guests under 16 must be with an adult. There is a 6-ticket limit per online order; groups of 10 or more go through the box office group coordinator. Private buyouts are usually the 8:15, but not always — they have hit 7:45 and other pulses, and booked guests have been bumped the same day. You get rebooked, but you can lose the cast you travelled for.
An in-person, pre-show lottery offering a limited number of tickets at $66.60 (a nod to "Lot 666," the chandelier). The first was held November 16, 2025, giving away about 22 tickets. It has run roughly monthly since, with multiple draws in some months. The timing moves: the original pattern was a 5:00 PM entry and a 6:00 PM draw, but February 1, June 4, June 18 and July 19 were midday draws for matinees, so check before you build your day around it. Scale moves too: June 4 had 79 tickets and 45 winners, July 19 had 25, April 8 had 13. To enter you show up in person and meet the dress code — in practice all black or all white is enough, you do not strictly need cocktail attire. Winners can buy up to 2 tickets at $66.60 each and are generally placed in early to middle pulses rather than late ones: April 8 was 7:15 and 7:30 only, and June 4 matinee winners chose between 1:15 and 1:45. Watch Masquerade's Instagram or sign the Phantom's Ledger (their email list) for dates.
The "Black Tie Standby Line" makes a very limited number of tickets available in person on the day of the show from cancellations or no-shows. Guests may line up as early as an hour before a performance, but the sales themselves do not begin until the first performance starts, and they run through the end of the final entry time. Tickets are $170 each, first-come, first-served, and you must meet the black, white and/or silver dress code. Availability is never guaranteed. Note there is no walk-up ticket window at the venue — the box office is phone and email only — so standby is a line, not a counter. Limited to one per person present. Worth knowing how the queue actually works: late arrivals and waitlisted guests are slotted in ahead of the standby line, so standby gets whatever is left. A party of one has by far the best odds, since single seats are the easiest for them to place. On random weeknights, people have reported success showing up about 30 minutes before their preferred pulse. I showed up on a completely sold-out night at 6:45 and was offered 7:30 or 7:45. A digital cancellation line via TodayTix (announced December 9, 2025) offers tickets at roughly $175–178, on sale at 9 AM the day of the performance. Drops are small and pulse-specific, often only one to three pulses and sometimes none at all. They aren't available every day, but it's worth checking back through the day; I've had luck in the afternoon.
Art Tour — $200. Bookable on the ticketing site as an add-on. A guide meets you in the Lake Bar straight after your performance and walks you through "the hidden treasures of the Opéra Populaire." Worth knowing before you commit: nobody in the fan Discord had done it as of late August, and the secondhand word was that it disappointed for the price. People also quoted figures between $275 and $400, which does not match the $200 now listed — so check the current price at checkout rather than trusting a number you have heard.
Drinks can be pre-purchased with your ticket, tax and gratuity included: Taittinger champagne $31.78, red or white wine $19.33, a specialty cocktail $27.92, a mocktail $15.47.
Ticketing tips: Buy early. If a date is sold out online, the standby line may be an option if you're local, so keep refreshing. Official policy is that all sales are final: tickets may not be refunded, exchanged or resold, and anyone arriving on a resold ticket is denied entry. In practice the box office often helps as a courtesy — a voucher, or a date or pulse swap — but that is discretion rather than a right, and some guests are told flatly that a ticket cannot be moved. Name transfers do reliably work: contact the box office and they will check ID at the door. Avoid scalpers. There are no physical tickets: the password is the ticket. It arrives about 24 hours before your entry time, everyone in your party needs it to get in, and entry also requires a valid photo ID. The same email warns that late entry is not allowed. Read it carefully.
In the Phantom's words: "You must dress in black, white or silver, or a combination of these colors. You must at all times conceal your face. A masquerade mask in black, white, or silver is required." Spots of color are okay if they match the theme. Do not wear high heels. Think formal masquerade ball: monochrome elegance with a mask, and prioritize comfort for movement. Officially, formal or elevated eveningwear is encouraged, though not required — it is the black, white and silver palette and the mask that are the actual requirements. If you cannot meet the dress code, a limited number of cloaks are available to borrow during your visit.
Black, white, and silver only. You can mix them (a black suit with a silver tie, a white dress with black accents), but no significant additional colors. Nobody gets turned away for this. If your colours are off, staff cloak you — that is what the cloaks are for. Supply is limited, though, so do not treat a cloak as the plan. Black and white formalwear is easy to find, and silver allows for some sparkle.
Cocktail or formal attire is encouraged rather than required. Most guests treat it like a black-tie event. Long dresses are popular (be mindful of length in small spaces). You don't have to rent a tux or ballgown, but wear something dressy. The vibe ranges from modern chic to period-inspired Belle Époque. There are no gendered requirements, and there have been amazing genderbent and fluid outfits.
You need a masquerade mask (half-face or eye mask, not a full Halloween mask). Make sure it's comfortable and doesn't obstruct vision or breathing; avoid giant feathered creations. If you don't bring one, they hand out a black lace mask with a small Phantom mask stitched above the eyes — a nice souvenir, and it works over glasses. They give them out in the line, and you can also get one at bag check. Banned outright: Phantom-style masks, full-face masks, anything with LEDs or lights, celebrity likenesses, and political imagery. A Preciosa crystal mask — black lace set with 33 Preciosa flatbacks, handed to you at check-in rather than shipped — has been a paid add-on at checkout, but it sold out as of 14 August 2026. OG List holders get the bedazzled version. Mask questions go to atelier@masqueradenyc.com. Stuck on what to get? I keep a running list of masks and other essentials I recommend.
Comfort, comfort, comfort. Stiletto and kitten heels are banned; block or chunky heels are permitted. You'll walk on varied surfaces and stairs and stand for much of the show. Flats, low/block heels, or dressy boots are great. Unless you are on the ADA route, you will be walking up and down six flights of stairs and frequently standing for two hours.
Lace gloves, ornate jewelry, faux-fur wraps in black/white all elevate the look. Avoid large hats or anything with bright lights. Pockets are your friend: every bag gets checked, including small clutches and crossbodies, so anything you want during the show has to fit in a pocket. Make sure your outfit allows movement on stairs.
Ask the Opera Ghost for outfit ideas Tell it your style and budget and it'll put a look together within the rules.
Everything I actually wear and recommend for Masquerade, in one place. Masks, gowns, suiting, gloves, and accessories that meet the black, white, and silver dress code.
Want a showstopper gown? Fairy Tong makes handcrafted, fairytale-worthy dresses and gowns. Use code ANDREA for 10% off.
As an Amazon Associate and affiliate, I may earn a small commission from these links at no extra cost to you. It helps keep this guide free.
A breakdown of the costumes in the show:
Watch "Costumes in Masquerade" on Instagram
A few of my own Masquerade looks:
Layout: The experience spans multiple levels and rooms corresponding to famous Phantom scenes: a grand ballroom, an opera rehearsal stage, a backstage fly loft, the rooftop (you go outdoors if weather permits), a graveyard, and the Phantom's lair underground. You start on an upper floor for the ball, descend via an escalator into the basement for the lair, then climb stairs and step outside onto the roof. You're always guided, usually by Madame Giry or in-character "Butlers," and move as one unit.
Accessibility: Despite the stairs, the venue is ADA-compliant. Elevators and accessible pathways can bypass steps. If you or someone in your party uses a wheelchair or cannot do stairs, contact access@masqueradenyc.com in advance. Staff discreetly guide guests to elevators at transition points, and audience members who used the ADA route have praised the production. If you're unsure whether you need the route, reach out and they'll help you decide.
This comes from a guest who did the show on the ADA route, and it is worth saying plainly: it is not a lesser version of the experience. Some of it is arguably better.
Book it ahead through access@masqueradenyc.com rather than hoping on the night — accommodations are reserved in advance, and standby is not a realistic route if you need the elevator.
Sensory warnings: Strong lighting effects (strobes, flashes), periods of darkness, loud sound effects (gunshots, pyrotechnic pops), and fog/haze throughout. Consider earplugs if sensitive. A few scenes are in tight quarters or close crowds; if claustrophobic, stay toward the back or edge. The show isn't gory but has intense, stylized moments and mild adult content.
Facilities: There is a restroom, but no intermission, so go right before the show. Each guest gets a complimentary glass of champagne on entry (21+; non-alcoholic option available). At the carnival scene a small shot is offered, but only to the handful of guests who play the ring toss — most people get nothing after the entry glass. No food is allowed inside; eat dinner beforehand.
Climate & exit: The building is climate-controlled, though the rooftop is briefly outdoors (an indoor sequence replaces it in bad weather). Do not count on the roof: the community estimate is that the outdoor track runs on under 10 percent of performances. Weather, heat (the cutoff is somewhere around 80 degrees) and new cast not yet rehearsed on it all keep it indoors. Matinees can get the roof too, so an evening ticket is not the hedge people assume, and it is not worth paying evening prices hoping to catch it. As of autumn 2026 regulars report the indoor version is now the norm — both shows on 30 August went indoors on a chance of rain alone. The event ends by 10:30–10:45 PM for the last group. You exit into the ground-floor bar/merch area and can retrieve checked items. W 57th St is safe and busy even at 11 PM.
Minimal spoilers ahead. Masquerade reimagines Phantom as an immersive, room-to-room experience blending traditional musical numbers with physical storytelling and nonlinear transitions. The core story and music are preserved, but the structure, character focus, and presentation differ from the stage or film versions.
I map out the structure, the scene splits, and the new content in these:
Out-of-house swings and covers may not be listed in the program except at performances in which they appear, and many cast who "depart" come back to cover from time to time. Pro-tip: Dance Captain Nathan Keen is the best account to follow for understudy announcements.
| Character | Principals | Understudies |
|---|---|---|
| The Phantom | Current six (Playbill, 3 Sept 2026): Nick Cartell, Quentin Earl Darrington, Derrick Davis, Nicholas Edwards, Kyle Scatliffe, Ryan Vona. Previously: Telly Leung, Hugh Panaro (until 2/1/2026; back for summer 2026 through 8/2), Nik Walker, Clay Singer (final show 6/7/2026), Jeff Kready (7/31/2025–1/18/2026), Austin Colby (Pulse 5 through 7/23/2026; back occasionally to cover) | Cooper Grodin, Jeremy Stolle, Chris Ryan (not put-in), Sean Seamus Thompson, Nkrumah Gatling, Mark Banik (new, August 2026), Deven Kolluri (debuted 8/4; Pulses 2 and 6 in August, then Pulse 3 with Francesca Mehrotra for about a week and a half through 7 September), Phumzile Sojola ("Puma," back August 2026) |
| Christine Daaé | Current six (Playbill, 3 Sept 2026): Addie Morales (re-joined), Haile Ferrier, Claire Leyden (first went on as Christine August 2025; promoted to principal, Pulse 1 from 8/18), Francesca Mehrotra, Riley Noland, Kaley Ann Voorhees. Previously: Eryn LeCroy (through 8/14/2026), Anna Zavelson (until 1/18/2026), Alexa Lopez (Pulse 5, July–August 2026) | Audrey Logan, Georgia Mendes, Tia Karaplis (covering Christine across September and October at various pulses), Betsy Morgan, Hannah Shealy, Stephanie Reuning-Scherer (vacation cover) |
| Raoul de Chagny | Travis Keith Battle (new, Sept 2026), Joe Caskey (new, Sept 2026), Dan Hoy. Previously: Gregory Lee Rodriguez, Francisco J. Gonzalez (through 8/2/2026), Nicholas Edwards (moved to Phantom 6/30), Paul Adam Schaefer (7/31/2025–2/1/2026; covered over summer 2026) | Saman de Silva, Paul Adam Schaefer, Nkrumah Gatling, Lee H. Alexander, Chris Ryan, Jeremy Stolle |
| Madame Giry | Liz Pearce Diennet, Betsy Morgan, Maree Johnson (7/31/2025–1/18/2026), Tia Karaplis | Claire Leyden, Gabrielle Enriquez, Georgia Mendes, Audrey Logan, Courtney Balan (vacation cover, likely Giry) |
| Boy in the Cage / Young Phantom | Kody Jauron, Kevin Zambrano, Noah Lytle (new, Sept 2026) | Lee H. Alexander (now on most of the time), Tanner Quirk (vacation cover), Nkrumah Gatling, Nathan Keen, Dario Natarelli |
| Monsieur André | Matthew Curiano (Raymond J. Lee: 7/31–10/12/2025) | Charles Osborne, Nkrumah Gatling, Cooper Grodin |
| Monsieur Firmin | Mark Banik (Alex Ross departed) | Nkrumah Gatling, Cooper Grodin, Charles Osborne, Sean Seamus Thompson |
| Carlotta | Satomi Hoffman, Nicole J. Ferguson (through 8/2/2026), and Tia Karaplis (rotating; Betsy Morgan also alternated Giry 7/31/2025–2/1/2026, and Satomi has been back in the show since late February 2026) | Claire Leyden, Georgia Mendes, Baby Byrne (back in the show August 2026; also covers Giry), Stephanie Jae Park (vacation cover) |
| Piangi | Sean Seamus Thompson, Michael Kuhn (the Piangis rotate), Phumzile Sojola (7/31/2025–12/19/2025; re-joined Sept 2026) | Michael Kuhn, Cooper Grodin, Nkrumah Gatling, Charles Osborne, Jeremy Stolle, Phumzile Sojola ("Puma," back August 2026) |
| Buquet | Jacob Lacopo, Andrew Wotjal | Nathan Keen, Matthew Curiano, Charles Osborne, Cooper Stanton |
| Barker | Chris Ryan, Charles Osborne | Charles Osborne, Astan Ross |
| Violinist | Bryan Hernandez-Luch | Nikita Yermak, Sami Merdinian |
Carnival of Shadows: Anna Monoxide, Laura Lee Anderson, Rawb Lane (7/31/2025–2/1/2026, role cut), Joseph Kerr (Fire Breather). Covers: Alaska, Renne Renata Bergan, Faux Pas Le Fae, Judah Frank, River Glassberg, Cj Christina Johnson, Aurora North, Stefan Pildes, Cyclone Jack Sullivan (Fire Breather).
Ensemble: Gabriella Enriquez, Nkrumah Gatling, Noah Lytle, Kody Jauron, Nathan Keen, Jacob Lacopo, Georgia Mendes, Charles Osborne, Andrew Wojtal, Kevin Zambrano. Swings: Lee H. Alexander, Annelise Baker, Jacob Burns, Astan Ross, Nkrumah Gatling, Cooper Grodin, Cooper Stanton, Claire Leyden, Olivia Tarchick (through 8/2/2026), Dario Natarelli, Milena Comeau, Audrey Logan, Sean Seamus Thompson.
Performers who have left the production (not exhaustive, and some return periodically to cover):
Watch "Easter Eggs" on Instagram
Erin A. Craig's YA Phantom reimagining told from Christine's perspective, published with Lloyd Webber's LW Entertainment. The audiobook came out 1 September 2026 with a cast including Beatrice Penny-Touré, Jordan Donica, Jordan Fisher and Sierra Boggess; the print edition follows in autumn 2026. Of interest to Masquerade-goers specifically: the audiobook prologue uses the violin medley from this production, and the launch party was held at Masquerade on the night of 31 August, with Matthew Curiano and Kaley Ann Voorhees performing and lair access afterwards. Details on the official Phantom site.
On occasion, Masquerade holds special parties that take over the entire venue. The opening night party was the blueprint, and the first open-to-the-public event was Le Bal Macabre on Halloween. These have two ticketed components, the show and the party, and you can buy either or both. For New Year's Eve, Le Bal Lumière also included a dinner option. These events feature cast members, specialty acts, and original ARG characters like Madame Zephyrine. The Soirée-only option goes fast. Expect more of these to come.
From the events and recent changes:
As of Spring 2026, Masquerade announced two new offerings. Two different things, often confused. Nocturne is a specific ticketed party, not a standing weekly fixture: the venue becomes a DJ/nightclub, tickets are about $40, it is 21+, dress is "nighttime extravagant," and the black/white/silver rule does not apply. It soft launched on March 28. Check Masquerade's own channels for the next one rather than assuming a particular night. Separately, the Lake Bar (the Lair Bar, if you're normal) opens to the public Tuesday to Sunday at 9:30pm and runs later on weekend nights, so merch and cast-spotting no longer require a ticket. The venue now runs a rotating Late Night programme after the show, listed on masqueradenyc.com/latenight. Recent and upcoming: O.G. Talk with Joe Rohde (9 Sept 2026, 10:30pm, 13+) — the Disney Imagineer on his book Floating Mountains, ticket includes a copy; After the Curtain: Ciara Renée (18 Sept, 9:00pm, 21+, reserved and GA seating); Broadway Rave: Masquerave (19 Sept, 10:30pm, 21+, dress code "Dark Romance" in black, white, gold and red, masks required); and Space Invader Social: The Immortal Ball (17 Oct, 11:00pm, 21+, come as an immortal icon from history, art or mythology, with DJs, performances and portrait photography). The earlier After the Curtain run ended 21 August, so check the page rather than assuming a fixed weekly slot. I attended Nocturne in late April. Here's my quick review:
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Support on Ko-fiA simplified sample of the principal cast for each entry pulse. This is a snapshot, not a schedule. Always check your program for actual casting. For who each trio actually is, and which one to book, see the cast comparison.
| Pulse | Phantom | Christine | Raoul | Carlotta | Andre | Firmin | Madame Giry | Piangi | Young Phantom | Meg | Mirror Bride |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 (1:00 / 7:00) | Kyle Scatliffe | Claire Leyden (from 8/18; Eryn LeCroy through 8/14) | Gregory Lee Rodriguez | Satomi Hoffman | Matthew Curiano | Mark Banik | Liz Pearce Diennet | Sean Seamus Thompson | Lee H. Alexander | Haile Ferrier | Gabriella Enriquez |
| 2 (1:15 / 7:15) | Nicholas Edwards (Austin Colby 8/11–23) | Haile Ferrier | Saman de Silva | Satomi Hoffman | Matthew Curiano | Mark Banik | Tia Karaplis | Sean Seamus Thompson | Kevin Zambrano | Francesca Mehrotra | Gabriella Enriquez |
| 3 (1:30 / 7:30) | Quentin Earl Darrington (back Aug 2026; Hugh Panaro through 8/2) | Francesca Mehrotra | Dan Hoy | Satomi Hoffman | Matthew Curiano | Mark Banik | Hoffmann / Morgan (alt every 2 days) | Sean Seamus Thompson | Kody Jauron | Kaley Ann Voorhees | Gabriella Enriquez |
| 4 (1:45 / 7:45) | Derrick Davis | Kaley Ann Voorhees | Gregory Lee Rodriguez | Satomi Hoffman | Matthew Curiano | Mark Banik | Liz Pearce Diennet | Sean Seamus Thompson | Lee H. Alexander | Riley Noland | Annelise Baker |
| 5 (2:00 / 8:00) | Nick Cartell | Alexa Lopez (through August) | Saman de Silva | Satomi Hoffman | Matthew Curiano | Mark Banik | Tia Karaplis | Sean Seamus Thompson | Kevin Zambrano | Claire Leyden | Annelise Baker |
| 6 (2:15 / 8:15) | Ryan Vona | Addie Morales (back Aug 2026) | Dan Hoy | Satomi Hoffman | Matthew Curiano | Mark Banik | Hoffmann / Morgan (alt every 2 days) | Sean Seamus Thompson | Kody Jauron | Georgia Mendes | Annelise Baker |
How the pattern works: Raoul and Christine performers double up (Gregory Lee Rodriguez is Raoul for Pulses 1 and 4, Saman de Silva for 2 and 5 as of early August (Francisco González through 8/2/2026), Dan Hoy for 3 and 6), while each Phantom is unique to their pulse. Christine actors each get one pulse as Christine and appear elsewhere as Meg or ensemble (Haile Ferrier is Christine at 7:15 but Meg at 7:00). As Diane Paulus put it, "38 performers, some do one show, some do all six, a very complicated matrix." Casting director Kate Lumpkin pulled off quite a feat. Rest assured all combinations offer a high-quality experience, so there isn't a "bad" cast.
The full timeline and extras, grouped by topic. The videos that explain a part of the show are embedded up in their sections above. These are the archival and spoiler ones, kept as links to keep the page fast.
Part 1 · Part 2 · Part 3 · Part 4 · Part 5 · Part 6 · Part 7
Phone Number Reveal · Close Ups of Newspapers · The Newspaper Drops · I Got My Letter from the OG! · Recapping the Drops (April 2025) · Who Is the Ghost Hunter · Lee's Status Update · Ghost Hunter Update · Tarot Reading · Overview of the ARG · Another Offline Drop! · Mask Maker · Rumors? · The Seance at the Majestic · The OCs in the ARG · Jeremy Stolle, Is That You? · Ticket Launch · Initial Accessibility Info · The Ice Cream Truck · The Official Cast Announcement · I Got Tickets and Crashed Out · Reading the Fine Print
T-Minus One Day! · Invited Dress · Fit Check · Remember When the Show Almost Didn't Happen · And Then It Did · First Reaction (No Spoilers) · Recap (No Spoilers) · Spoiler Recap (Part 1) · Spoiler Recap (Part 2) · Spoiler Recap (Part 3) · Spoiler Recap (Part 4)
My Favorite Thing About Immersive Phantom · When Does Immersive Phantom Take Place? · Overall Thoughts · The Bed Thing · Foreshadowing · A 1v1 With the Phantom · A 1v1 With the Phantom (Explained) · LORE LORE LORE · Phantom Backstory! · Got a Ring! · 1v1 With Young Phantom · Kiss Cam · Emotional Support Human · Some Rooftop Goodness (Spoilers) · Georgia Mendes vs Sirens · Alternate Ending · Alternate Ending (Explained) · Memorabilia from Masquerade
US Tour · West End · Worldwide · All guides